Bot sure why the compnay did not publish my review as I couldn't find it but they responded to it.
Below is the review:
Though the cake looked beautiful, the taste was awful. It was very synthetic, there was no mango pieces and i could not taste the passionfruit ... the majoroty was filled with cream. I would suggest another pattiserie for such a cake of this price. The personalised plaque was done wrong. I asked for the '!' To be on one line with engagement but they did not do this. When discussing this with the customer service department I was told I had to email a photo, explain the issue and was told they do not deliver a new personalised plaque and can only offer a refund. I am still waiting a response having sent an email with photo evidence, a refund, and unfortunately my engagment was ruined because they they wrote this wrong, there was no visual preview of what it would look like and I was under the max number of letters/words.
I'm still waiting for a response regarding the personalised plaque and refund and despite some reviews mentioning no mango pieces and their response suggested they will address this... clearly they have not.
So light you don’t realise you have eaten it and you can easily go back for more.
Fantastic quality with a wonderful flavour of mango and passion fruit. A really light sponge and not too sweet ‘butter cream’.
Well packed, delivered on requested date and that WOW factor when you open the box for the first time.
Loved it as did all who tried it.
Epic Cake! Arrived in perfect condition, exactly as pictured. Firework candles were the finishing touch. Complete show-stopper!
Would definitely recommend. I bought four others too and they were all just perfect.
Absolutely perfect, perfect balance of sweet and sour and a fav among friends. Consistently ordered for 3 years in a row.
This is my second purchase. Well packed again and tasted soooo good!
I wish you could add one more layer of crisp kunafa to gain an extra star ⭐
This cake was incredible! My favourite combination is rhubarb & custard so when I seen this cake was launched I had to try it. My whole family are still going on about how delicious it was. Great value for money! Thank you
The vanilla 2-tier wedding cake was perfect for our celebration. It was perfectly packed with dry ice to keep it frozen during the delivery and we left it at room temperature for 4 hours to defrost it. Everyone enjoyed it, and it was a lovely touch to include a Congratulations card - thank you!
I sent my daughter this as she was having a guest to stay for the weekend. Arrived on time just as I’d asked for. She loved the nostalgia of school cakes will definitely order again.
Excellent cake really impressed, would recommend if on a budget, or not. Really pleased with the taste too
Beautiful cake, ideal size for a small party. The cake is delicious and well decorated. Will definitely order again. 5 ⭐️
These are the best Dubai chocolate type food I have tried. Found others to be too sickly, but not these. Delivery was next day and everything was good & fresh. Will definitely be trying more from here in the future
Pretty cake , lovely flavours of coconut and fresh pineapple, meringue and buttercream topping not overly sweet.
Perfect for a summer celebration, I would buy again!
Thank you. So much for the beautiful cake. Our daughter and son in law absolutely loved the cake. It tasted amazing. Would 100% recommend and will be ordering again.
the cake delivery was successful, right on time, the cake was delicious, very chocolatey, the guests liked it
Beautifully decorated and the buttercream was delicious. Came on time and packaged really well.
What a stunning and absolutely delicious birthday cake. Arrived as planned and well packaged, easy to store in the fridge for 24hrs. On the day delicious cake so moist and looked amazing.All my birthday guests enjoyed the cake and was lovely and light to finish off our meal. 5stars all round. I would definitely recommend Patisserie Valerie.
I ordered the carrot cake for my son’s 18th. We had 15 people attending- there was plenty for everyone! It arrived frozen the day before, well packaged and secure. The cake looked exactly like the image on the website. The cake was absolutely delicious- could not fault it. I would definitely recommend PV (whole process from ordering to delivery was super easy) and will order again. Thank you!
This was my first order to celebrate our daughter's 30th Birthday and the birth of our first grandchild - we had a wonderful afternoon paring these beautiful cakes with champagne. The beauty of this selection is there is something for everyone's tastes. The cakes were delivered at the planned time, well protected and the presentation was perfect. Thank you so much
Most delicious birthday cake I have ever tasted. Light and beautiful. 10 out of 10!
Delighted with the cake we ordered for a special birthday.
It arrived well packed with dry ice bags & we defrosted overnight in the fridge.
Best cake ever - much better than the supermarket ones.
I recommend adding the number candles & personalised inscription for a personal touch too.
Thank you Patisserie Valerie.